Nippon Travel Bureau Cancellation and ChangePolicy for AIR TICKETS
Please make sure to check with our travel consultant at time of reservation.
· You can cancel your reservation at any time with the following charges.
· If you would like to cancel your reservation, please contact our office.
· Cancellation charges are all calculated from the date of departure from Japan.
· Refunds are processed and refunded by bank transfer only. In most cases, there is a transfer-handling fee. Also, refunds are only processed to bank accounts in Japan. If paid by credit card, the money is refunded to the credit card by which the payment was made for the purchase of the AIR TICKET.
**** Cancellation Charges **** (Indicates Per person)
Date of Change
Basic season
Peak season*
61 to 32 days prior to departure date
5,000yen
15,000yen
31 to 16 days before departure
20,000yen
30,000yen
15 to 4 days before departure
30,000yen
40,000yen
3 days prior to departure date or on departure date
50% (30,000yen**)
50% (40,000yen**)
After departure
100%
*Peak Season: 25Apr-5May, 5Aug-15Aug, 20Dec-5Jan. ** You will be charged the higher amount between 50% of the airfare and the amount in parenthesis.
**** < Change Fees > ****(Indicates Per person)
Date of Change
Basic season
Peak season
61 to 32 days prior to departure date
Free of charge
Free of charge
31 days or less prior to departure date
The same as cancellation charge made at applicable term during the basic season (see chart above)
The same as cancellation charge made at applicable term during the peak season (see chart above)
*Peak Season: Departing during one of the following 25Apr-5May, 5Aug-15Aug, 20Dec-5Jan.
Important Notice
· No matter the date of making cancellations/changes, higher amount from either 30,000yen or the cancellation/change fee above applies once ticket is issued.
· Please note that the ticket may have to be issued earlier without intention of passenger depending on the period of traveling or airlines' reason.
· The maximum cancellation charge is 100% of airfare.
· Although you may change your original departure date to a new date more than 60days after the original departure date, if you later try to cancel this new reservation in an attempt to avoid the cancellation charge, you will be asked to pay the cancellation charge based on your original departure date.
· Between the cancellation charge for the new departure and the charge for the reservation change, Nippon Travel Bureau shall charge you the higher amount.
· Changes made for one of the following reasons are handled by first canceling the original Travel Contract then reflecting them in a new contract;
a.Change or correction of the name (inclusive of spelling) of a party to be boarding the plane.
b.Change of the travel itinerary upon the clients’ request did not become valid because airline space did not become available.
c.Change to delay the departure date 60 days or more.
d.Change in destination from overseas to domestic, or vice versa. For refunds necessitated due to cancellations made for your personal reasons, Nippon Travel Bureau asks you to pay the handling fee for bank transfers. Please note that there are some financial institutions, which Nippon Travel Bureau cannot accept refunding procedures from. For further information on refunds, please inquire at Nippon Travel Bureau office.
· For questions or further information, please feel free to contact to Nippon Travel Bureau office from where have you booked your AIR TICKET.
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